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Delivery options and estimated ship times in business days during non-holiday periods:
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| 1. |
UPS Ground 5-6 business days |
| 2. |
UPS 3 Day Select 3 business days |
| 3. |
UPS 2nd Day Air 2 business days |
| 4. |
Next Day Air – next business day |
| 5. |
Orders received after 12 noon EST will ship the next business day |
| 6. |
Next day delivery orders must be confirmed by noon AM EST Monday through Friday and orders confirmed on Friday after noon EST will ship Monday and arrive Tuesday |
| 7. |
Our warehouse does not ship on Christmas Eve, Christmas Day, New Years Eve, New Years Day, Memorial Day, Fourth of July, Labor Day and Thanksgiving (Thurs. & Fri.) |
| 8. |
No express delivery to Alaska , Hawaii , or military APO/FPO addresses |
| 9. |
UPS does not ship to PO Boxes |
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| ————————————————————————————- |
| TIME ORDER PLACED |
SHIPS ON |
ARRIVES
GROUND |
ARRIVES
3-DAY |
ARRIVES
2-DAY |
ARRIVES
OVERNIGHT |
| Monday (before noon est) |
Mon |
5-6 Business days |
Thurs |
Wed |
Tues |
| Monday (after noon est) |
Tues |
5-6 Business days |
Fri |
Thurs |
Wed |
| Tuesday (before noon est) |
Tues |
5-6 Business days |
Fri |
Thurs |
Wed |
| Tuesday (after noon est) |
Wed |
5-6 Business days |
Mon |
Fri |
Thurs |
| Wednesday (before noon est) |
Wed |
5-6 Business days |
Mon |
Fri |
Thurs |
| Wednesday (after noon est) |
Thurs |
5-6 Business days |
Tues |
Mon |
Fri |
| Thursday (before noon est) |
Thurs |
5-6 Business days |
Tues |
Mon |
Fri |
| Thursday (after noon est) |
Fri |
5-6 Business days |
Wed |
Tues |
Mon |
| Friday (before noon est) |
Fri |
5-6 Business days |
Wed |
Tues |
Mon |
| Friday (after noon est) |
Mon |
5-6 Business days |
Thurs |
Wed |
Tues |
| Saturday and Sunday |
Mon |
5-6 Business days |
Thurs |
Wed |
Tues |
|
| ——————————————————————————————————————- |
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UPS Peak Season Holiday Schedule:
|
| 1. |
Wednesday, November 22 – Regular pickup and Delivery. Next day air packages picked up today will be delivered on Friday, November 24th. UPS 2nd day air packages picked up today will be delivered on Monday, November 27th |
| 2. |
Thanksgiving Day – November 23, 2009 – No UPS pickup or delivery |
| 3. |
Day after Thanksgiving – November 24, 2009 – Delivery of air and international packages only |
| 4. |
Thursday, December 21 – 2nd day air packages processed today will arrive on Tuesday, December 26 |
| 5. |
Christmas Day – December 25, 2009 – No UPS pickup or delivery |
| 6. |
Thursday, December 28 – 2nd day air packages processed today will arrive on Tuesday, January 2 |
| 7. |
Friday, December 29th – next day air packages picked up today will be delivered on Tuesday, January 2 |
| 8. |
New Year’s Day – January 1, 2009 – No UPS pickup or delivery |
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Note: UPS does not guarantee delivery for UPS ground service between December 11 and December 23. Allow extra time for your package to be delivered to its destination. |
To Change or Cancel an order
Please fax us right away at 973-751-8351, call 1-866-568-4086 or e-mail [email protected] if there is any change to your order or shipping information. Most orders are shipped within a few hours after being placed. If your order has already been shipped, contact our office to notify us and refuse the order upon delivery. |
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Secure Shopping Guarantee
The Safe Shopping Guarantee protects you while you shop at naninas.com, so that you never have to worry about credit card safety. When shopping with naninas.com online, you can shop with confidence. When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone other than Naninas. This makes online buying as secure as purchasing by telephone. We guarantee that every transaction you make at naninas.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at naninas.com.
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Payment Methods
We gladly accept Visa, MasterCard, and American Express. Your credit information is encrypted and is not displayed on any invoice or billing statement.
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Are there alternative ways to place an order?
If you would prefer to use our toll free number to place your order call 1-866-568-4086.
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Returns and Exchanges
Our unconditional guarantee:
If for any reason you are unsatisfied with a product purchased on our website please call 866-568-4086.
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